We want you to have complete faith or trust in our abilities and quality of our products. We offer a 10-day return policy for this reason. It works like this:
In case you are unhappy with your purchase for any kind of reason please contact our customer care department at +1(970)-368-2458 as soon as possible. You can also email us at [email protected]
But in case, products have been opened, used, or damaged (including damage during shipping) and returned to us, no refund will be given unless the product is defective. Moreover, returns of products will only be accepted if the items are returned in their original condition.
IMPORTANT: IT IS IMPORTANT BEFORE RETURNING A PRODUCT, PLEASE CONTACT US AND ASK FOR A “CUSTOMER RETURNS FORM.” WITHOUT THE APPROPRIATE OR REQUIRED AUTHORIZATION FROM ONE OF OUR CUSTOMER SERVICE REPRESENTATIVES, NO REFUND WILL BE ISSUED. KEEP
NOTE: RETURNS AFTER 5 DAYS WILL NOT BE ACCEPTED.
Before contacting us, please allow 3-5 working days for the reimbursement to appear in your bank account.
Please be aware that you are responsible for all customs fees and penalties.